Why Can't I Find or Join My Aska Server?

If you are having trouble finding or joining your Aska server, don't worry—here are some common issues and troubleshooting steps to help you resolve them.

Issue 1: Incorrect Region

Aska servers are organized by region in the in-game multiplayer menu. If you’re looking in the wrong region, you won’t see your server.

Solution:

1. Scroll to the bottom of the multiplayer menu screen.

2. Select the correct Server Region (e.g., "USA East," "Europe," "Asia") that matches your server’s configuration.

3. Check the server list again.

Issue 2: Server Name is Not Unique

If your server name is generic or similar to other servers, it might be harder to identify it in the server list.

Solution:

• Ensure your server has a unique name. You can update the server name in your backend configuration panel.

Issue 3: Server Is Not Online

If the server is not running or hasn’t started properly, it will not appear in the list.

Solution:

1. Log in to your server management panel (e.g., Peel panel).

2. Check the server status and ensure it is online.

3. Restart the server if necessary.

Issue 4: GSLT Token Issues

If your GSLT token is missing or invalid, your server might not authenticate with the Steam network, preventing it from appearing.

Solution:

1. Verify that the correct GSLT token is configured in the Startup tab of your Peel panel.

2. Regenerate the token if needed and paste it into the appropriate field.

3. Restart your server to apply changes.

Additional Notes

• If you still can’t find your server after trying these solutions, contact our support team for further assistance.

• Always double-check the server’s status and configuration before troubleshooting other potential issues.

By addressing these common issues, you should be able to find and join your Aska server without any trouble!